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Learn the key differences between an Executive Assistant, Chief of Staff, and COO, and how to maximize your partnership with a founder, featuring expert insights from Hallie Warner.

In this episode of The Right-Hand Roadmap, we dive deep into the evolving roles of Executive Assistants, Chiefs of Staff, and COOs with Hallie Warner, founder of The Founder & The Force Multiplier. Hallie shares her expert perspective on how each role serves a founder differently, what makes for a successful right-hand partnership, and when it’s time to level up. If you’re a COO, EA, or Chief of Staff (or you’re thinking about hiring one) this episode will give you a clear roadmap to making that partnership thrive.

You'll hear all about:

  • 03:12 – The distinct roles of an Executive Assistant, Chief of Staff, and COO—and how they evolve over time

  • 08:45 – How a founder’s needs dictate the right-hand role they should hire for

  • 12:30 – The biggest misconceptions about EAs, Chiefs of Staff, and COOs

  • 17:55 – What makes a right-hand partnership successful, from both the founder’s and the operator’s perspective

  • 23:40 – When it’s time for an EA to step into a Chief of Staff role—and when that might not be the right move

  • 29:10 – Key skills that Chiefs of Staff and COOs need to develop for long-term success

  • 34:50 – Hallie’s advice for founders looking to hire their first right-hand

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